instant help To start a remote support session you need to contact us first to obtain a 6-digit code. Enter the 6-digit code here and click on Start Download. Note that this links to an external site at www.logmein123.com and opens in a new tab in your web browser. Once you have had your IT issue resolved go to our feedback page to provide feedback. You could receive a prize! If you are new to LogMeIn Rescue – see www.logmein.com for more information.